Aurora Sightings Return Policy

Tarot Services are all sales final. 

At Aurora Sightings, we want to ensure a transparent and seamless experience for our customers who purchase books through Kindle Direct Publishing (KDP). To achieve this, it’s essential to understand the return policies set forth by Amazon for both physical and digital books. Please read the following return policy details carefully:

Physical Books:

Return Window: You may request a return within 30 days from the date of your purchase.

Reasons for Return: You have the option to return physical books for any reason, including dissatisfaction with the content, concerns about quality, or accidental purchases.

Refund: Amazon will issue a full refund, which includes the purchase price and shipping costs if applicable, provided that the book is returned in new and unused condition.
– **Impact on Author Royalties:** When a physical book is returned within 30 days of purchase, the author will not receive royalties for that specific sale. Royalties are only paid for books that are not returned.

Digital Books (Kindle Format):

Return Window: You can request a return for digital books within 14 days from the date of purchase.

Reasons for Return: Digital books can be returned for any reason, including dissatisfaction with the content, technical issues, or accidental purchases.

Refund: Amazon will issue a full refund for the purchase price of the digital book but will not refund any associated shipping costs.

Impact on Author Royalties: If a digital book is returned within 14 days of purchase, the author will not receive royalties for that specific sale. Royalties are only earned on books that are not returned.

Additional Notes about Amazon’s KDP Return Policy:

– Amazon reserves the right to deny returns if they suspect customers are abusing the return policy.
– Authors can access detailed information about their returns through the KDP Reports dashboard.
– Amazon has recently updated its KDP return policy, including reducing the return window for digital books.
– For more comprehensive information regarding the KDP return policy, authors can visit the Amazon KDP website.

Helpful Resources:

For further assistance and to stay informed about the KDP return policy, we recommend utilizing the following resources:

Amazon’s KDP Help Center: [https://kdp.amazon.com/en_US/help](https://kdp.amazon.com/en_US/help)

Amazon’s Return Policy: [https://www.amazon.com/gp/help/customer/display.html?nodeId=GNW5VKFXMF72FFMR](https://www.amazon.com/gp/help/customer/display.html?nodeId=GNW5VKFXMF72FFMR)

KDP Community Forum: [https://www.kdpcommunity.com/](https://www.kdpcommunity.com/)

It is crucial for authors and customers alike to be aware of the KDP return policy to ensure a smooth and transparent experience. Please do not hesitate to reach out if you have any questions or concerns regarding our return policy or any other aspect of your experience with Aurora Sightings. We are here to assist you in every way possible. Thank you for choosing Aurora Sightings for your literary needs.